Our recertification interviews are now Telephone Interviews. You do not need to come into the office to see your worker, they will call you at the scheduled date and time, and at the telephone number listed on your Appointment letter. If you have recently updated your telephone number, please contact us at (440) 284-4300 to advise us of your new number as soon as possible. We will be unable to call you for your interview if you have a long distance number or have reported no phone. In these instances, please advise us of a local number to reach you at, or you will have to come to the office for a face-to-face interview.
A recertitication packet will be mailed to you approximately two weeks prior to your scheduled telephone interview. Please complete all of the necessary forms, sign and date where noted, and return to the agency prior to your scheduled interview date. You may return the recertification packets via mail or you may bring to the agency front desk. This will assist us in getting your case authorized timely. If additional verifications are required, your worker will advise you.
Lobby Information
Forms - If you have lost, misplaced, or your worker is requesting you have a specific form completed, for your convenience there are several verification forms located in our Front Lobby to the right of the front desk. Also view the 'Forms' section in this site to print blank copies of a needed form. This may save you a trip to the agency.
Busiest times - Please keep in mind that we are at half-staff between the hours of 11:30 to 1:30 due to lunches. It is best to conduct any necessary business at our Front Desk from 7:45 a.m. to 11:30 a.m., then again from 1:30 p.m. to 4:15 p.m. Mondays and Wednesdays thru Friday, and until 6:15 p.m. on Tuesdays.
2012 Holidays / Agency Closed Dates
Memorial Day
May 28
Independence Day
July 4
Labor Day
September 3
Columbus Day
October 8
Veterans Day
November 12
Thanksgiving
November 22 & 23
Christmas
December 24 & 25
New Years
December 31
Ohio Edison 2012 Fuel Fund Program/Utility Assistance
Our agency is taking applications for Utility Assistance through the Ohio Edison Fuel Fund Program effective February 6, 2012. Workers will be available Monday thru Thursday from 1:00 p.m. – 3:00 p.m., with a limited number of spaces per day. Applicants must check in at the front desk and appointments are on a first-come, first-serve basis.
Guidelines to qualify for the program:
- Must be an Ohio Edison customer
- Qualified households must be at or below 200% of Federal Poverty Guidelines*
- Must have applied for HEAP and EHEAP prior to applying for the Fuel Fund
- Must owe a past-due balance, but do not need to be in termination or shut-off status
Clients are required to bring the following verifications:
- Photo ID/Driver’s License
- Social Security Card
- Proof of household income
- Bill/Receipt – must have made payment within the last 90 days
For further information, please call 284-4432, 284-4430, 284-4691, 284-4433 or 284-4428.
No. of individuals in Household
*200% FPL
01/01/2012
1
1862
2
2522
3
3182
4
3842
5
4502
6
5162
7
5822
8
6482
Prescription Assistance Programs
For information on area prescription assistance programs, please contact 211 First Call for help by dialing 211 on your phone, or visit them on the web at http://www.211lorain.org/.
On their site:
Enter your zip code
Select Health Care
Select Health Supportive Services
Scroll down for appropriate categories in the Prescription Drugs section
Additional brochures and discount prescription flyers are located in our Main Lobby
Lorain County Job & Family Services
42485 North Ridge Road
Elyria, OH 44035-1057
Main Phone: (440) 323-5726
Lorain: (440) 244-4150
Fax: (440) 323-3422
TTY/TDD: (440) 284-4125
Cash/Food/Medical Call Center: (440) 284-4300
Child Support Call Center: (440) 284-4401
