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Lorain County Job & Family Services

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Contact Us

If after reviewing the applicable section of our website, you find you need further information, please select the appropriate unit in the list below.  We will take action or respond to your e-mail within three (3) working days, provided any applicable release is signed, dated and returned to our agency.

Department

Summary of Services

Adult Protective Services

Report elderly neglect, abuse, or exploitation

Report elderly neglect 24/7 for any county via the statewide APS hotline @ 855-644-6277.

Complete and print the "Elder Abuse Form" and submit to our agency via mail, drop box (located outside LCDJFS), fax (440)323-3422, or click here.

 

Cash, SNAP or Medical Assistance

General Eligibility Questions For specific case information, please call 1-844-640-6446. See hours listed below. 

Child Care

General Eligibility Questions For specific case information, please call 1-844-640-6446. See hours listed below. 

Child Support

General Information

Fraud

- File a Taxpayer Complaint
- Overpayment / Claim Questions

Information & Referral

- Referral to Food Bank
- Assistance with utility bills
- Help with Prescriptions

JOBS/ESC Information

- Check on Assignments
- Schedule an appointment with your JOBS worker

Medicaid Transportation (NET)

General Eligibility Questions

Nursing Home / Long Term Care Medicaid

General Eligibility Questions For specific case information, please call your Caseworker

Speakers' Bureau

Request for Speaker(s) / Presentation(s)

 

*** Hours for LCDJFS Call Center are Monday-Friday from 8:00 a.m. to 4:00 p.m. A full Call Center Reference guide can be found by clicking the following: www.lcdjfs.com/financial-support-services/call-center

 

 You can also receive Text and Email alerts about your case. For more information and to sign up online click the following link:  Benefits Alerts | Ohio Benefits Self Service Portal Core

 

Agency Contact Information: 

 

 

 

Lorain County Job & Family Services